Restaurant+30%
online bookings
Local Bistro
A menu that loads instantly, bookings that work on a phone, and a Google profile that finally shows up at dinner time.
- HTML menu
- Reservations
- Local SEO
Maintenance & support
Someone is watching your site. It should be us
Uptime monitoring, updates tested on staging before production, offsite backups you can actually restore from, and a monthly report with the small fixes already done. Not an invoice for hours nobody can account for.
The short version
Website maintenance and support plans
Websites decay. Dependencies get security advisories, plugins get abandoned, SSL certificates lapse, a form integration silently stops delivering, and a form that stopped delivering three weeks ago is a very expensive thing to discover late.
Our plans cover the unglamorous work: patching, backups with a tested restore, uptime and Core Web Vitals monitoring, broken-link and form checks, and a small pool of hours for the content and layout tweaks that come up. Updates land on staging first, get a visual regression check, then go to production with a restore point in place.
Every month you get a plain-language report: what was updated, what we fixed, what's trending in the wrong direction, and what we recommend next. If nothing happened, it says so.
What you end up with
- Security patches applied within days rather than whenever someone remembers
- Backups verified by actually restoring one, quarterly
- Uptime and speed monitored with alerts to us, not just to you
- A monthly report you can read in three minutes
Scope
What's covered
Updates and patching
Core, plugins, and dependencies. Staged, visually regression-checked, then deployed with a restore point ready.
Backups and restore testing
Daily offsite backups with 30-day retention. We test a real restore every quarter, because an untested backup is a guess.
Uptime and performance monitoring
One-minute uptime checks and monthly Core Web Vitals tracking. Alerts route to us first so we're often fixing before you notice.
Link, form, and integration checks
Automated broken-link scans plus monthly live test submissions through every form and CRM path.
Content and tweak hours
A monthly pool for copy edits, new blog posts, image swaps, and small layout changes. Unused hours roll over one month.
Priority support
A named contact, a real SLA, and emergency response for anything that takes the site down or breaks checkout.
How it runs
The process, stage by stage
No stage starts before the last one is signed off. You always know what's next and what we need from you.
- 01
Onboarding audit
We inventory hosting, dependencies, integrations, and access, then fix whatever is already urgent.
- Access inventory
- Dependency audit
- Security scan
- Immediate fixes
- 02
Set up monitoring
Uptime, performance, error tracking, and backups configured and verified. Alerts routed to our on-call.
- Uptime checks
- Error tracking
- Backup schedule
- Alert routing
- 03
Monthly cycle
Updates on staging, regression check, deploy, then link and form verification.
- Staged updates
- Visual regression
- Production deploy
- Form testing
- 04
Report and recommend
A short written report with what changed and what we'd do next. No dashboard link you'll never open.
- Written report
- Metrics trend
- Recommendations
- 05
Quarterly review
A call to look at the quarter, test a real backup restore, and plan anything larger.
- Restore test
- Quarter review call
- Roadmap update
0.0%
Uptime across managed sites
Rolling 12 months.
0
Hour emergency response
Business hours, priority plans.
0
Day backup retention
Offsite, restore tested quarterly.
Investment
What it costs
Fixed price against a defined scope. If a brief isn't specific enough to price properly, we'll say so instead of padding it.
Essential
Keep it patched, backed up, and monitored.
$199/ month
- Best for
- Brochure and small business sites
- Monthly updates on staging
- Daily offsite backups
- Uptime monitoring
- Quarterly restore test
- Monthly report
- Content hours
- Emergency SLA
Most chosen
Growth
Maintenance plus hands for the small stuff.
$444/ month
- Best for
- Marketing sites publishing regularly
- Everything in Essential
- 3 hours of content and tweak work
- Core Web Vitals tracking
- Form and integration testing
- 48-hour response SLA
Priority
For sites where downtime costs real money.
$999/ month
- Best for
- Ecommerce and lead-critical sites
- Everything in Growth
- 8 hours of development work
- 4-hour emergency response
- Weekly update cycle
- Quarterly strategy call
- Named account contact
No setup fee, monthly rolling after the first three months. We'll tell you if a cheaper tier covers what you need.
Proof
Maintenance & Support in practice
Real projects, with the numbers and the parts that took longer than planned.
We inherited a WordPress install from an agency that had gone quiet. Twenty-two plugins, four of them abandoned, PHP two versions behind. Quesiono took over the maintenance, got it patched and monitored, and now I get a monthly note telling me what changed. I stopped worrying about it, which is the whole point.
Sectors
Where we've done this before
Industry context changes the brief. These are the ones whose pitfalls we already know.
Pairs well with
Services that usually run alongside this one
Further reading
How we think about this
Written by the people who do the work.
Development11 min read
Core Web Vitals: What Actually Fixes Each Metric
LCP, CLS, and INP explained by cause rather than definition — and the specific fixes that moved each one on real sites, in the order we try them.
Read itSEO11 min read
The Technical SEO Audit Checklist We Run Before Anything Else
Crawling, indexing, duplication, structured data, and speed — in the order that matters, with the specific problems we find most often.
Read itDevelopment9 min read
The Automation That Earns Its Keep (And the Kind That Doesn't)
Six things we automated that saved real hours, two we built and deleted, and the rule we use to decide which is which.
Read itQuestions
The things people ask before we start
Usually. We take on WordPress, Shopify, Webflow, and most Next.js or React codebases. There's a one-off onboarding audit — typically $37 to $75 — because we need to understand what we're responsible for before we accept responsibility for it. Occasionally the audit finds a site we'd rather rebuild than prop up, and we'll say so plainly.
Next step
Let's talk about maintenance & support
Tell us what the site needs to do. You'll get a straight answer on scope, timeline and cost — usually inside one working day.
Rather write first?hello@quesiono.com— we reply within one business day.